Privacy Policy

At Roofprimer, your privacy is important to us. We operate hip roof services in Houston, TX and provide hip roof installation, replacement, and repair services in Houston, Texas and the surrounding area. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use it, and how we protect it.
We don’t sell your data, share it with advertisers, or do anything with it beyond what’s needed to respond to your inquiry and provide our services. This page lays that out plainly.

Information We Collect

We collect information in two ways: information you give us directly and basic data collected automatically when you visit our site.

Information you provide directly:

  • Your name
  • Phone number and/or email address
  • Property address or zip code
  • Details about your roofing project (roof size, age, material preference, storm damage, etc.)
  • Photographs or documents you choose to submit
  • Any other information you include in a contact form or message

Information collected automatically:

  • IP address
  • Browser type and device type
  • Operating system
  • Pages visited and time spent on the site
  • Referring URL (how you found us)
  • General location (city/region level, via IP address)

This automatic data is collected through standard web analytics tools (such as Google Analytics) and does not identify you personally.

How We Use Your Information

We use the information you provide to:

  • Respond to your inquiry or estimate request
  • Schedule and coordinate your roof inspection, installation, or repair
  • Send you a written estimate or follow-up communication
  • Answer questions about your project, permitting, or timeline

We use automatically collected data to understand how visitors use our website, improve site performance, and maintain website security. We do not use it to identify or track individual users.

How We Share Your Information

Roofprimer does not sell, rent, or trade your personal information to third parties. We do not share your data with advertisers or marketing platforms for monetary consideration.

The only circumstances in which we may share your information are:

  • With a trusted service provider who helps us operate our website, communicate with you, or process payments (e.g., an email or scheduling platform), under confidentiality terms
  • If required by law, such as in response to a valid legal request, subpoena, or court order
  • To protect the safety, rights, or property of our customers, our team, or our business

We do not currently use third-party remarketing or ad tracking on this site. If that changes, we will update this policy accordingly.

Cookies and Tracking Technologies

Our website may use cookies, small text files stored on your device, to help the site function properly and to collect basic analytics data. Common examples include:

  • Session cookies that keep the site working as you navigate between pages
  • Analytics cookies (such as Google Analytics) that help us understand traffic patterns and improve our content

You can disable cookies in your browser settings at any time. Doing so may affect some site functionality but will not prevent you from contacting us or requesting an estimate.

Analytics and Website Usage

Where analytics services such as Google Analytics are enabled, they may collect information about how visitors use roofprimer.com, including pages viewed, traffic sources, device and browser information, approximate location, and general interaction data.

We use this information to understand website performance and improve our content. Third-party analytics providers process information according to their own privacy policies, which we encourage you to review separately.

Data Retention

We retain your contact information for as long as needed to fulfill your service request, coordinate your project and maintain basic business records. If you’d like us to delete your information, contact us directly and we’ll take care of it promptly.

Data Security

We take reasonable steps to protect the information you share with us. Our website uses HTTPS encryption, and we limit access to your contact details and project information to the people directly involved in your project.

No method of electronic transmission or storage is 100% secure. While we do our best to protect your information, we cannot guarantee absolute security.

Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from anyone under the age of 13. If you believe a minor has submitted information through our site, please contact us and we will promptly delete it.

Third-Party Links

Our site may occasionally include links to third-party websites, such as the Houston Permitting Center, the Texas Department of Insurance, review platforms, or licensing bodies. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before submitting any personal information.

Your Rights

You have the right to:

  • Ask what personal information we hold about you
  • Request that we correct or update inaccurate information
  • Request that we delete your information
  • Opt out of any future communications from us at any time

To exercise any of these rights, simply contact us using the information below. We’ll respond within a few business days.

Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we’ll update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of our website after any changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how Roofprimer handles your information, please contact us.

Website: roofprimer.com 

Email us at: [email protected] 

Roofprimer
Hip Roof Services
Houston, TX